Faq

Technical

  • The site is not opening on my computer/laptop. What could be the reason?

    One of the reasons could be ’browser incompatibility’ to certain browsers. Our website currently doesn't support Internet Explorer (IE) 6.0 and lower versions.

    Recommended browsers are IE8, IE9, Mozilla Firefox, Safari and Chrome.

Order Related

  • Do you have a mobile friendly website?

    Yes, you will be directed to the mobile version when you access HungerStation.com through your smartphone.

  • Do you have a mobile app?

    Yes we do! currently we do have an app for iOS & Android, type "Star Gourmet" in the search bar of the App store or Play store. Also you can click on the following link and it will redirect you to the app downloading page Https://www.HungerStation.com/gom

  • Do you charge for the service or delivery services?

    Star Gourmet  doesn't provide the delivery, any delivery fees is taken by the restaurants or third party. Also We don’t have any charges for Star Gourmet services. Billing is at actual restaurant prices.

  • Do I need to register to place an order?

    Yes. To complete an order you need to enter a valid phone number, email ID and delivery address.

  • How can I track my order status?

    You can track your order status on the top of the page right after you place the order with countdown to receive the order. you can also track it through our mobile app by clicking on the order history section. However, You can always ask through the Live Chat and will be very pleased to help you, Livechat is available on our website & all our apps.

General

  • What are Star Gourmet working hours?

    We are open between 8:00 and 24:00 throughout the year. However, delivery time depends on the restaurants.

    To enable a 24x7 food ordering service, you can place and schedule an order for delivery during our operating hours.

  • Is Star Gourmet a delivery company?

    No. we are the one stop destination for online food ordering. Instead of calling the restaurants, we do transfer your order to the restaurants through the internet

    We enable you to order your favorite cuisine from different restaurants and make sure the food delivered to your doorstep. We simplify your food selection by bringing together leading restaurants in your city.

  • What is Star Gourmet?

    Star Gourmet is an Fastest growing online food ordering website that allows you to place an order with over 200+ restaurants in Central Subrubs. You can place your order in 3 simple steps.

    (i)select your city & delivery area (ii)pick a restaurant or a choice of cuisine (iii)place your order

  • Where is Star Gourmet offices?

    We have offices in  Panvel , Mumbra.

  • How do you accept payments?

    Currently all payments is Cash On Delivery. We will add online Payment via Credit Card & PayPal soon.

To be Updated....